Who we are
Aliiss is a perfume house whose fragrances are composed in Dubai and shipped across India. The company that operates this site and decides how your data is handled — the data fiduciary, in the words of the Digital Personal Data Protection Act, 2023 — is:
Aliiss Perfumes Private Limited
Sector 82 JLPL, S.A.S. Nagar (Mohali) 160055, Punjab, India
GSTIN 03ABACA6005F1ZF
hello@aliiss.com
What we collect
- Contact details you give us when you place an order: name, email, phone, shipping address.
- Order details: products, sizes, quantities, payment mode, and the contents of any notes you include.
- Authentication data: one-time passcodes (OTPs) sent to your email, hashed before storage.
- Usage data: pages visited, device type, approximate location (city/country), referrer — collected anonymously via Google Analytics.
- Technical logs: IP address and timestamps for security and fraud prevention.
What we do with it
- Fulfil your order — process payment, pack, ship, and keep you updated.
- Send order-related email: confirmation, shipping, delivery, and service notices.
- Reply to your questions when you write in.
- Improve the site, measure what works, and catch bugs.
What we don't do
- We do not sell your data. Ever.
- We do not share it with advertising networks or data brokers.
- We do not store card numbers or bank details on our servers.
Who processes it alongside us
- Courier partners (Delhivery, Blue Dart, DTDC, India Post, Shiprocket and similar) — receive your name, address, and phone only to deliver the parcel.
- Razorpay — our payment gateway. When you pay by card, UPI or netbanking your payment details go straight to Razorpay and never touch our servers; they receive your name, email, phone and the order amount in order to take the payment and, if needed, refund it. Their handling is governed by Razorpay's privacy policy.
- Email delivery — we use a transactional SMTP provider to send receipts and updates.
- Google Analytics & reCAPTCHA — anonymised usage data and bot-protection signals, under Google's privacy policy.
- Google Places — when you use the address autocomplete on checkout, your typed query is sent to Google.
How long we keep it
Order and invoice records: retained as long as required under Indian tax and consumer law (currently up to 8 years). Authentication records (OTPs, login sessions): purged after 30 days. Analytics data: retained for 14 months by default.
Your rights
You can ask us to show you, correct, export, or delete any personal data we hold about you. Write to hello@aliiss.com from the email address on your account. We'll respond within 30 days. Deletion is honoured unless we're required by law to retain the record (for example, tax receipts).
Security
We use HTTPS for all traffic, hashed one-time passcodes, and keep production credentials off-device. No system is perfect — if you believe your account has been compromised, write to us and we will invalidate it.
Cookies
We set a session cookie to keep you signed in and remember your cart. Analytics and reCAPTCHA cookies come from Google. You can block cookies in your browser — the cart and checkout will still work, analytics and bot protection won't.
Changes
We'll update this page when our practices change. Material changes will be announced by email to account holders. The "Last updated" date at the top reflects the current version.
Grievance officer
If you believe we have mishandled your data, or you are unhappy with how we answered a request, escalate it to our grievance officer:
Grievance Officer, Aliiss Perfumes Private Limited
Sector 82 JLPL, S.A.S. Nagar (Mohali) 160055, Punjab, India
hello@aliiss.com — put "Grievance" in the subject line
We acknowledge every grievance within 48 hours and resolve it within 30 days. If you are still dissatisfied, you may approach the Data Protection Board of India.
Children
This site sells perfume to adults. We do not knowingly collect data from anyone under 18 and we do not create accounts for them. If you believe a child has given us their details, write to us and we will delete the record.